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How do I restart the CrashPlan engine?

There are various ways to restart the CrashPlan engine:

  • Restart the computer, or
  • Restart from the command line built into the CrashPlan application:
    • double-click on the CrashPlan logo in the top right corner of the CrashPlan application
    • a small white coloured bar will appear as wide as the application window:
      • at the bottom (blue logo, CrashPlan Pro, 2010), or
      • at the top (black logo, CrashPlan PROe, 3.x)
    • type the word "restart" in that white box and press theEnter key
    • the CrashPlan application closes itself after a few seconds
    • optional: (re)open the CrashPlan application to check the result

or restart the CrashPlan background service via the operating system:

  • On Mac OS X, restart the service via Terminal.app with the command:
    $ sudo launchctl load /Library/LaunchDaemons/com.crashplan.engine.plist
    • if an error message appears, first stop the CrashPlan daemon with command:
      $ sudo launchctl unload /Library/LaunchDaemons/com.crashplan.engine.plist
  • On Windows, restart the service through…
    • the graphical user interface:
      • [ Start ] > [ Run ] > "services.msc",
      • Right click "CrashPlan Backup Service" and choose "Start"
        • if "CrashPlan Backup Service" is already started, first select "Stop" and then "Start"
    • the command:
      > net start CrashPlanService
      • if an error message appears, first stop the CrashPlan machine with the command:
        > net stop CrashPlanService
  • On Linux, restart the daemon, via…
    • using systemd, with a command similar to:
      # systemctl restart crashplan.service
    • otherwise, with a command similar to:
      # /usr/local/crashplan/bin/CrashPlanEngine restart

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